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Tuesday, 7 March 2017

BBA -1 PAPER B-105 Business Communication

Class : B.B.A. (Part-I) Max. Marks : 70
Subject : Business Communication Time : 3 Hrs
Paper : B-105


Section A : - All ten questions are compulsory. Each questions is to be attempted in 50 words. Each question carries 2 marks.
Section B : - Attempt any three questions. Each question is to be attempted in 500 words. Each question carries 10 marks.
Section C :-  One question case study is compulsory and carries 20 marks.

Sec.-A
1. What is Communication.
2. What do you mean by grapevine.
3. Give three examples of non-verbal communication.
4. What is notice.
5. What is resume.
6. Define two features of effective report writing.
7. Define two importance of business communication
8. Define upward and downward communication
9. Define memo.
10. what are the request letters.
Sec.-B
1. Describe the layout of business letter.
2. What are different kinds of business letter. Explain fully.
3. Explain different types of communication.
4. What is resume? How will you prepare an effective resume. Give its specimen.
5. Give types of report? Explain various steps required to be taken for report presentation.
Sec-C
1. Give case study on following-
"Communication with similar mental filters are more likely to communicate effectively". Discuss this statement with barriers to communicationa.Give measures for improvement in these barriers with examples.

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